This article was originally published on Inc on June 10, 2015.
Two years ago, I had an epiphany. And I did what entrepreneurs fear most after successfully being in the same business for over a decade: I made a big change. I decided to drastically reposition my design and branding business, and with that came the necessary name change.
After crafting hundreds of names, I picked the name FINIEN. The team had its doubts. The name could be reminiscent of a shark (fin) or even death (finir in French = to finish), hence no one would ever hire us again, especially as a consultancy that crafts names for a living. We might be doomed. Despite these fears, we moved forward with the name, and that decision has treated us well.
Here are four key takeaways from naming companies like our own that will assist on your quest for a great company or product name. The rule above all rules: after consulting with (and hiring) professionals who derive names for a living, trust your gut and go for it.
So you went through the checklist and you feel it is the right name for your company moving forward. If that’s the case, don’t open it up for the emotional, unproductive feedback typical of a larger group. If you ask your significant other, (s)he will likely react emotionally and might not understand the full strategy, research and context. (S)he will hear an unfamiliar name and will immediately sense danger. If you ask your co-workers, they might have similar feelings, in addition to the fear of their professional future within your company. What if the name backfires? Why does our fearless leader have to ask us, “Is it not a good name?”
They should be afraid. Naming is a scary thing, but lucky for them, you already did that part for them and you’re confident that you’re on the right path. That said, sometimes you just have to ask for peace of mind and to give your key partners a feeling of ownership prior to officially taking this significant step.
As long as you present a clear case as to why a name change is necessary, tell them that you’ve narrowed it down to 1 (or 2) final name(s) through hiring a professional naming agency (if applicable) and that you have a clear favorite (and explain why). You now want their buy-in (what you will get is their opinion) just in case you forgot anything when making that decision (and make sure they’re in the know for the big announcement). If you’re about to have that meeting, here’s how to go about it the right way:
Who should be the two to four people who you want to gain feedback or buy-in from? Choose them based on their involvement in your company. They may be co-founders or partners, but they shouldn’t be freelancers, non-VC level employees or peers. Not to discriminate, but to keep it to a very small and influential group that you’d like to have your back during the rollout phase.
Tell them you made up your mind, even if you’re still split between two names. Explain why the change was necessary. Share how long the process took and how many names you went through to get there. If applicable, share that they’ve been professionally derived and vetted and you feel very excited about the new company/product name. It’s a new era and you’re thrilled to let them in early on.
Present them with only one or two names. Even if you’re still indecisive, sound assertive. If your presentation feels insecurely, they will feed that fire. First, tell the story of each name as well as the meaning and the keywords that have been used–only then show them the name. After sharing the backstory, say the name out loud while showing it on screen or on paper. As they familiarize themselves with the name, tell them your grand vision for how clients and co-workers will use it, how it sounds answering the phone, how great it would look visually, and how the name really tells the story of your company without limiting your future growth. Repeat for name No. 2, all while keeping the next rule in mind.
While looking at the new naming options, most will only associate with the past (the ‘faster horses’ syndrome). You’ll have to reiterate the idea that this new word will soon not represent any current connotations (usually only negative ones will be brought up by the group, like ‘death’ and ‘shark’), but will instead represent your company. Your mindset is already in the future; if you’re renaming, you already emotionally detached from the current and attached to the new name. It will be a big challenge for them to overcome. Remember our name, FINIEN? The (short and rather brilliant) name would have likely died by committee based on past associations. Today, you hear FINIEN and you think about branding, startups, and yours truly. It’s how it works. Brands are being built. You have to explain why it’s necessary to think of the name six months from today. Try not to associate any words with the name, but rather the image of your company.
Gaining buy-in is crucial to finding a great name. Use these points to prep for the meeting that may decide the future of your brand’s name. And, most importantly, trust your gut.
CATEGORIES: Startup Advice Your Brand Launch: Naming
Creator, the beautiful online magazine of wework, the highly inspirational community of creators, published an original article by yours truly yesterday, so I thought sharing is caring. It goes something like this:
If I say “Coca-Cola,” you probably see the cursive typeface, red and white colors, curved bottles, and polar bears, right? That’s because Coca-Cola has spent decades building its brand with precise imagery, a consistent logo, and steadfast messaging.
While Coca-Cola is the quintessential timeless brand, many entrepreneurs have a tough time replicating its success because they’re drawn to the latest fads. Unfortunately, that’s not the key ingredient for enduring the test of time.
Photo credit: Lauren Kallen (Via Creator)
Styles change, but your company’s name and logo should not. You need to get it right from the beginning so you won’t confuse your target audience. It’s imperative that you create a brand that reflects your company’s values and is based on a shared passion with your target audience.
The brand that stays top of mind with consumers is the one that was built with “soul,” is driven by passion, and is marketed truthfully and consistently. A brand like Coca-Cola is truly timeless. Despite shifting marketing and advertising efforts, the brand is always surrounded by its unmistakable logotype and color scheme.
So how do you build a timeless brand? Here are five tips to get started:
When you solidify your brand from the start, you can focus on stabilizing it and investing in it. A brand that’s in unison with its identity remains relevant over time, and every party involved knows why the brand looks, walks, and talks a certain way. Base your brand on your unique offering, and connect with your audience meaningfully—you’ll be well on your way to developing a timeless brand.
As you may have heard, Meerkat now has a new, serious, competitor. And no, it’s not the Minneapolis agency Periscope, which greatly enjoyed getting a lot of buzz today when Twitter launched Periscope.
Twitter did not talk to the agency by the same name, has not asked them for their Twitter handle @periscope (Wait, really? They kept @periscopeco), nor cared about the fact that they are naming their product the same way. Twitter decided to stick with the name of the startup they acquired, a very ‘speed-to-market’ move, and when it comes to naming, a highly questionable one.
Twitter is 36.5 million followers larger than the agency by the same name, and the world will, after just a few days, think of Twitter’s service – and Twitter’s service alone – when hearing the name Periscope. Periscope, the agency, will not be so happy about it when confusion turns into annoyance and a dillusion of their smart brand name.
The question remains: Why stick with the name Periscope? A rather great name for a ‘full-spectrum creative agency’ that helps uncover and look at things differently, but for a live-streaming app?
Given all the red flags, they kept going with a name that stands for an apparatus consisting of a tube attached to a set of mirrors or prisms, by which an observer (typically in a submerged submarine or behind a high obstacle) can see things that are otherwise out of sight (via Google).
Leaving early adopters to adjust to a new name in order for a brand to focus on its much bigger future after having serious funding infused, or being bought by the big guys, would be the right move. Startup names are often just that, they are quick MVP’s of something that really should not be driven by lean startup methodology to start with. And definitely not go past an acquisition or merger.
CATEGORIES: Startup Advice Your Brand Launch: Naming
You can establish/own/run your brand; you can represent your brand; or you can literally be and fully embody your brand.
If you create a brand that is solely based on yourself (obvious examples include a fashion brand, thought leadership brand, Etc), know that if you ever have the desire or need to re-brand and/or re-position, you will face many challenges. Sounds logical after the fact, but as you go down that path of associating your name with the brand, it is easy to let the ego, or the simplicity of finding the domain name, run the branding process and push you into the limelight for good (may that actually be for better or worse!).
The issue of personal brand re-positioning will gain public attention during the US presidential election next year as we will be faced with two very different (and different types of) personal leadership legacy brands. Who is Hillary Clinton 2016 is what I pondered in The Washington Post (read this past Sunday’s cover story here) as we are collectively trying to re-define what her brand stands for today. Is the latest Bush brand in fact what the general public would assume it being based solely on his brand inheritance? I am not in politics (and smart enough not to discuss politics as part of my professional blog), but this comparison is the easiest way for you to watch the strategy, drama, and difficulty of personal brand re-positioning unfold on the big stage.
If you decide to be your brand, like a Martha Stewart did so famously before you, the coming months might make you re-consider and opt to solely represent your brand instead.
…was the subject line of an E-Mail I received a few days ago. Needless to say, I was intrigued to read on:
“I called my company “(Name Withheld)”, but you told me it was horrible. For that reason I wanted to reach out and say THANK YOU!”
He listened and he turned the page and now he is grateful for my frank advice just as much as for him listening and acting upon it. This is how I want to start off the New Brand Post for 2015 as it sums up what is key to branding a new venture, and what I want you to keep upfront and center this year.
When you start a new venture, or initiate a new product offering, you tend to know best. You know your product best, you know your audience best, you know your marketplace best. You know your road map best. So, naturally, you are closing off quickly. Why? Because you know best.
Truth is, you just can’t be great at everything. I am not. No one is.
The moment you let go of that notion is the moment you open up to greatness. As a person, as a founder and as a brand.
Successful brands are built in collaboration with – and powered by insights from – specialists within their domain. The ones that are great at a certain thing, just like you are at your thing. It takes money and/or time, but for the ones who ‘get it,‘ like the one who wrote me above E-Mail, it will make for a better, if not great, brand.
This year be open, listen, absorb and analyze every step along the way as it relates to tasks like naming, brand identity, online presence, brand positioning, the same way you analyze, and more often than not over-analyze, each feature of your product or service offering. Branding is the first feature your target audience will be exposed to. It better click the right way, right away.
This was one of many topics I was asked about by a croatian startup site prior to the speech I gave two nights ago at the University of Zagreb for the Founder Institute. The interview was published in croatian, which you can peruse here if you speak the language (and want to analyze and help me understand why the Backstreet Boys invaded my Brand Atmosphere), but for the rest of you, here it is:
Fabian Geyrhalter speaking at the University of Zagreb for the Founder Institute, October 22, 2014
A short video for startups to learn how not to screw up branding.
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Don’t hire us to create your logo. Not us, nor anyone else therefor. Sure, we could create a great logo for you. It would look timeless, be very well designed (I believe we are one of the best, and many agree), it would work across platforms and for years to come, and everybody would be telling you how much they love it. So why shouldn’t you hire us to create this important piece of branding for you?
Chances are you don’t need a logo designed. Not yet.
Chances are you need a brand built, and your logo is just a part of it. By creating a logo in a vacuum, and out of sync, you will likely fail. I don’t want you to fail. Nor be part of failure. I think we share this belief as entrepreneurs.
It’s the cart before the horse idiom: Why put the horse in place if we don’t know the message by the messenger yet?
Below are 4 key elements you have to have in place prior to embarking on your logo design; they are the bare minimum requirements, the wheels of your cart so to speak:
1. You have a positioning statement in place that focuses on the ‘why’ and you stand tall behind it
2. You created 3 target audience personas that stand for who you are actually talking to/with
3. You know your brand personality and its associated keywords and are ready to act upon it
4. You have created a meaningful name that responds successfully to all of the above
If you don’t have these in place, creating a logo would be wasting your money, and (y)our time. It’s a lose-lose situation. How would any designer know what to design without these in place; how would the logo convey what it needed to convey; and finally, how could it connect with your audience? I don’t know, but I see it happen every day on the client’s expense.
Contact us if you need help getting there, as we love to assist and contribute, while speeding up that journey to your brand image.
When I caught up with our long-term collaborator Matt Dandurand of Media Contour the other day he mentioned that he came across a breed of hilariously ‘mis-named’ IT companies. He had to share this phenomenon with me as it was very hilarious, yet so awfully sad at the same time, and he insisted that I dedicate a blog post to it that can turn this whole thing into something educational for my readers.
I was doubtful.
Then Matt shared how, during some research he was conducting on IT companies, he came across a company named ‘Blue IT’. He thought it was funny, especially when typing the url. A quick Google search later he found a slew of them that blew it, all the same way.
Now I am not in the business of picking on a random company’s name, it seems a bit cheap, but I do feel this serves as a great pointer to the fact that naming is to be taken seriously, regardless of company size and industry. Ample time needs to be spent to ensure, yes, that you don’t blow it. This guide will help you. It focuses on what makes a great brand name, now that we know what makes an unfortunate one.