Tag Archives: ROI


How Do You Measure Brand & Design ROI On A New Brand Launch?

We get asked this question a lot. The simple answer is: You can’t. Will a strategic and design-driven brand launch generate ROI? Definitely. As you have no before/after metrics and are dealing with a new, often innovative and disruptive brand, this is a tough nut to crack.

Martian_NewYorkTimes_FINIEN

Yesterday, FINIEN client Martian Ranch & Vineyard sent us above reprint of a New York Times article that ran a couple of weeks ago, entitled “California Wines Score Style Points.” We were grateful and proud of our collaborative achievements. Their wines are truly other worldly so it comes as no surprise that the winery receives praise on the highest media levels. But as one of ten featured wineries, their product is the one that has been picked by the editors to be featured with a rather large photo of the product packaging, including…the cork.

Now that is true ROI on a strategic and design driven brand launch. Seeing the wine brand rather than just reading about it creates immediate product recognition, leading to impulse buys and elevated brand perception. Most wineries make their branding effort the last agenda item with the smallest piece of the overall budget left over and they wing it days prior to bottling their wines. Martian hired us to create a brand with a focus on product packaging that stands out on the shelves and has a cohesive brand story to tell that is unique and interesting.

It showed…and now it sells.


KISS 3 times during your next marketing effort

Creating a brand is only half the battle. Now you have to continuously keep building it. Over time, your brand requires carefully and well orchestrated crafting of one consumer message and marketing piece at a time. The truth is, this is where brands usually lose focus very early on. It’s time to KISS and make up. Our version of KISS (Keep it simple, stupid) is: Keep its soul, stupid!

As I have declared the death of the style guide in an earlier post, now that the brand is on its own two feet, there needs to be a constant reminder of why your brand came into existence in the first place. It’s about your brand’s soul and with all the talk about metrics, ROI and the latest shiny marketing gadgets being rolled out in front of your eyes, one tends to forget the why and instead focuses on the what. The what can feel like the sexier, easier and, often times, safer choice.

It is important to consider how a short-term campaign fulfills your brands’ values while also serving its long-term goals.[Click to Tweet]

In a recent client meeting discussing creative round 1 of a website launch, the Marketing Team proudly shared our work for the first time with the CEO. She was delighted with the strategy and visuals, but having users go through a pop-over opt-in form prior to entering the site made her pause. ‘Whose decision was it to make the user go through this step prior to seeing our landing page?’, she asked, ‘Who was involved in that decision outside of our Marketing Team?’ The room fell into complete silence. For the duration of the project, the Marketing Team had been pushing for the form to take over the site prior to entering the site’s full content, in the hopes of receiving immediate ROI on the project upon launch. After a long pause, the CEO said ‘The only people who will like this idea is Marketing.’ It was an awkward, yet powerful moment as everyone in the room realized their error. If your project’s success is primarily measured by conversion rates, it may seem like a logical conclusion to push for the opt-in screen. However, this is the moment you lose sight of your brand’s soul. You no longer have your customer in mind first and foremost, instead your focus drifts towards your own success. That’s the time to take a step back and look at the brand’s broader success metrics, instead of the project brief.

In your next creative marketing project, we suggest you schedule 3 milestones labeled as “KISS” (Keep its soul, stupid) for the purpose of ensuring that your project stays in line with the brand’s soul. It is important to consider how a short-term campaign fulfills the brands’ values while also serving its long-term goals. Labeling them as “KISS” milestones will serve as a reminder of the true goal of the task. When it comes to brands, let’s keep its soul, stupid.

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